Introducing Otto Pilot, the advanced AI engine that now powers the Otto platform. | Click Here to Get a First Look

Otto Plans2025-11-20T20:04:39+00:00
OTTO PRICING

Modern Communications.
One Price.

You’re busy meeting client expectations, so we keep it simple. Otto replaces your patchwork of disconnected apps with a single, powerful communications platform built just for veterinary clinics. Everything your team needs to function better, communicate better, and give clients a seamless experience – without hidden fees, surprise upsells, or 14 different logins.

AI Scribe Solo

Starting at

$49/mo

First 21 days free

  • Save 30+ hours a month
  • Trained on veterinary language
  • Customizable templates
  • Apple and Android mobile app
  • Notes done 1 minute after an appointment
  • Secure and built for veterinary teams
  • Easy to sign-up and start

One Communications
Platform, One Price,
All The Features

Starting at

$450/mo

Otto’s most popular features, including:

  • Unlimited 2-way texting
  • Email communications and templates
  • Customizable digital forms
  • Automated PIMS writebacks
  • Automated reminders
  • Automated follow-up messaging
  • RX refill requests

Otto growth tools, including:

  • Direct Booking
  • Marketing campaigns
  • Lapsed client reminders
  • Automatic service reminders
  • Client surveys
  • Photos and video in chat

Otto efficiency tools, including:

  • AI Scribe
  • Team chat
  • Task management
  • Website widget
  • Telemedicine appointments
  • Text-to-pay
  • Pre-appointment deposits
  • Full PIMS integration

Otto AI Scribe & AI Suite

  • Integrated AI Scribe
  • AI phone transcripts
  • AI suggested messages

“It’s great having everything integrated into one application so we’re not having to pay for multiple different services.”

Tessa Giannini, Manager at Muddy Creek

See what is included in your monthly price:

Workflow + CommunicationsOne monthly price, locked in for a year, gives you unlimited access to all of Flow’s features:Unlimited email campaignsLapsed client automationsFull access to text, email, and video channelsUnlimited 2 way textingCustomizable digital formsMessage templatesAutomated follow-up messagingAutomatic service remindersAutomatic appointment remindersRX refill requestsClient surveys and reviewsDigital and text to payPre-appointment depositsEmail templatesWebsite widgetAbility to have multiple pet parents in a chatPhotos and video in chatFull PIMS integrationInternal team chatAutomated check-inDirect booking (depending on PIMS capabilities)Live onboarding and trainingAI Suite, including SOAP notes, call recaps & draftmessage suggestions
Vet-trained AI that understands abbreviations, meds, and shorthandWorks for recording appointments or dictating notesCustomizable templates (SOAP, narrative, bullet-style, etc.)Results in under a minute for most appointmentsAI-generated SOAP notes and exam summariesSecure and HIPAA-compliantEasily copy/paste or email notes into your PIMSFlat-rate pricing — no recording limits or per-user chargesBuilt specifically for veterinary medicineNo training required. Start recording in minutesImproves over time based on your clinic’s preferencesMulti-pet appointment supportMobile (iOS + Android) and desktop accessDictate directly into the app or upload a recordingUse it as a standalone tool with one monthly price, or unlock it as part of Otto’s all-in-one Flow platform.AI medical note scribe, built for veterinary teams
Seamless, Integrated PaymentsAvailable with Flow with highly competitive rates, no fees for integration, and affordable, state-of-the art terminals.Saved cards on fileDigital invoicingIntegration with PIMSAutomated paymentsContactless checkoutMobile, wireless Wifi terminalsSurcharging capabilityReal-time financial reportingFull onboarding and training
VoIP CapabilitiesAvailable with Flow and integrated with our partner Axion.
No additional cost from Otto to add!
Best-in-class phones availableSend to voicemailSend text message if can't answer
Clinic-Sponsored Care PlansPay a small fee on every enrollment.24/7 Teletriage for membersIntegrated into PIMSCustomized plan creation for your clinicFull live onboardingMarketing promotional materialsAutomated pet parent outreachFully built and maintained micrositeFlexible pet spending account for membersDiscounts on services

Best in class onboarding

and support – included!

The last thing you need on a crazy day is a long hold to get a question answered. At Otto, we strive to answer questions quickly, avoid issues, and resolve them swiftly when they happen. We have highly rated service throughout our customer experience – from hands-on onboarding with a specialist who has veterinary experience, to ongoing education and best practices from our customer service managers, to support via chat or phone. It’s our commitment to continue to keep our satisfaction scores high.

“Otto’s customer service has been fantastic” — Samantha Millet, CVPM, Bluegrass Animal Hospital

You don’t need to duct tape multiple systems

Otto brings them all together with one login, one tab, one support team and one price.

Ready to get your quote?
Go to Top