OTTO PLANS

Modern Communications.
One Price.

You’re busy meeting client expectations – so we keep it simple. One price gives you full access to all the features built into the product.
No hidden fees, no yearly commitments, and no surprises. Just powerful tools that provide efficiencies and profit for your clinic.

“It’s great having everything integrated into one application so we’re not having to pay for multiple different services.”

Tessa Giannini, Manager at Muddy Creek

See what is included in your monthly price:

Workflow + CommunicationsOne monthly price, locked in for a year, gives you unlimited access to all of Flow’s features:Unlimited email campaignsLapsed client automationsFull access to text, email, and video channelsUnlimited 2 way textingCustomizable digital formsMessage templatesAutomated follow-up messagingAutomatic service remindersAutomatic appointment remindersRX refill requestsClient surveys and reviewsDigital and text to payPre-appointment depositsEmail templatesWebsite widgetAbility to have multiple pet parents in a chatPhotos and video in chatFull PIMS integrationInternal team chatAutomated check-inDirect booking (depending on PIMS capabilities)Live onboarding and training
Seamless, Integrated PaymentsAvailable with Flow with highly competitive rates, no fees for integration, and affordable, state-of-the art terminals.Saved cards on fileDigital invoicingIntegration with PIMSAutomated paymentsContactless checkoutMobile, wireless Wifi terminalsSurcharging capabilityReal-time financial reportingFull onboarding and training
VoIP CapabilitiesAvailable with Flow and integrated with our partner Axion.
No additional cost from Otto to add!
Best-in-class phones availableSend to voicemailAuto send text message if can’t answer
Clinic-Sponsored Care PlansPay a small fee on every enrollment.24/7 Teletriage for membersIntegrated into PIMSCustomized plan creation for your clinicFull live onboardingMarketing promotional materialsAutomated pet parent outreachFully built and maintained micrositeFlexible pet spending account for membersDiscounts on services

Best in class onboarding
and support

The last thing you need on a crazy day is a long hold to get a question answered. At Otto, we strive to answer questions quickly, avoid issues, and resolve them swiftly when they happen. We have highly rated service throughout our customer experience – from hands-on onboarding with a specialist who has veterinary experience when you first join to ongoing education and best practices from our customer service managers to support via chat or phone.It’s our commitment to continue to keep our satisfaction scores high.

Ready to get your quote?