Otto Flow provides smooth workflows and meaningful client communications
Otto Flow is an engagement platform that provides simple workflows to extend your team’s personal touch
Video
Reduce redundant tasks
for your team and provide
5 star care

AI Capabilities Free with Flow
AI Soap Notes, Call Summaries, and Message Suggestions
Flow comes equipped with built-in AI to help your team spend less time buried in documentation and more time focused on patient care. Otto’s AI Suite captures client interactions, summarizes calls, and jumpstarts SOAP notes—so you’re not stuck transcribing every ‘Fluffy ate what?!’ moment. Think of it as your AI-powered assistant, handling the busywork so you can focus on pets and caring clients.
The best part? It’s fully integrated with our all-in-one communication platform Flow and included for no extra cost because Otto believes in no hidden fees, no yearly commitments, and no surprises. Just powerful tools that provide efficiencies and revenue for your clinic.
5-Minute PIMS Integration
Stop Copying and Pasting – Syncs with your PIMS in minutes, not hours
Flow seamlessly integrates with leading PIMS, enhancing accuracy, productivity, and client relationships while streamlining operations.
Our 5-minute sync ensures even last-minute appointments receive timely, error-free reminders and keeps everyone on your team on the same page for excellent care.


Increase Appointment Volume
Book appointments even when your clinic is closed
Otto Direct Booking allows your clients to easily schedule appointments directly from your website, 24/7 – saving your team 17 hours per month. It integrates seamlessly with your PIMS, automatically capturing new revenue opportunities during and after hours.
In fact, clinics using Direct Booking report up to 44% of appointments made online occur after regular clinic hours, allowing them to capture revenue during off hours, reduce phone call volume, and provide a better client experience.