Otto Pay

Payments That Go Beyond the Transaction

With a comprehensive suite of payment solutions designed specifically for veterinary clinics, you can streamline operations, increase profitability, and create an experience that both your team and clients will love.

Otto Pay

Payments That Go Beyond the Transaction

With a comprehensive suite of payment solutions designed specifically for veterinary clinics, you can streamline operations, increase profitability, and create an experience that both your team and clients will love.

Fees cut 82%

of the time when clinics
switch to Otto Pay

90% Faster
checkout process

Clinics saw after
switching to Otto Pay

Up to $3,395
monthly saving

when switching
to Otto Pay

Otto Pay delivers powerful features that simplify processes and increase profitability

Smart tools that keep the focus on pets, not payments

“It has been a tremendous benefit to us to be able to receive payment for our work while simultaneously regaining that time that we were so used to losing every day.”

Dr. M. Duffy Jones

Peachtree Hills Animal Hospital, Atlanta

Automated Payments
Minimize manual work and let payments process automatically, saving time for your staff.
Text-to-Pay & Chat-to-Pay
Allow pet parents to complete payments directly from their phone, offering flexibility and convenience wherever they are.
Seamless, Contactless Checkout
Mobile wireless Wifi terminals let pet owners check out from anywhere in the clinic, reducing lines and enhancing the experience for both pets and their owners.
Pre-Appointment Deposits
Secure payment upfront to reduce no-shows and maintain cash flow.
One Centralized Platform
Stop having multiple logins and switching web pages – saving your team hassle and extra minutes with each checkout.
Competitive Rates
Reduce costly transaction fees, allowing your clinic to keep more revenue each month and reinvest in patient care and team support.
Tap-to-Pay
Enable seamless, contactless payments at the clinic for faster, in-person transactions.
Surcharging Capability
Enable surcharging to save an average of $2,660 per month, helping your clinic retain more revenue, strengthen financial health, and support growth.
Digital Invoicing
Send invoices via text or email directly to pet parents for convenient, contactless payments after appointments.
Saved Cards on File
Enable faster checkouts with card-on-file options for repeat visits.
Real-Time Financial Reporting
Access up-to-the-minute financial reports that keep your clinic informed and up-to-date on all transactions.

“Rates – it was definitely lower.”

Amber Thompson

Marketing Manager, Tiger Tails Animal Hospital

“We just do a quick check at the end of the day to make sure everything looks right. If there’s no red indicator in Flow, then we’re good to go. Everything matches. If there is a red indicator, it only takes about 30 seconds to reconcile.”

John Eaves, Process Improvement Specialist – Technology
at Vets Pets, Holly Springs clinic

Convenience that
pet parents love

Otto Pay delivers the flexibility and convenience pet parents expect from modern clinics. Whether they’re checking out from any room with mobile/wireless terminals, paying via text from anywhere, or enjoying a two-second checkout process, Otto Pay ensures every payment is seamless, stress-free, and designed to fit their busy lives.

“People love that payments are now flexible. They don’t need to call or come in – they can even send someone to pick up prepaid medication. The convenience is definitely there, and it’s appreciated.”

Amber Thompson, Marketing Manager, Tiger Tails Animal Hospital

Time is money – we save you both

Otto Pay’s features are designed for efficiency – reducing phone calls, speeding up checkout, and streamlining end-of-day reconciliation. Your team doesn’t need to deal with multiple logins or jump between web pages, allowing them to focus more on patient care and less on administrative tasks.

“The end-of-day reconciliation is definitely much easier now with Otto Payments.”

Amber Thompson, Marketing Manager, Tiger Tails Animal Hospital

Ebook

How Clinics Can Master Email Communications to Drive Loyalty and Profitability

Read the 9 areas veterinary clinics can master to take advantage of this powerful marketing channel.

We pay attention – direct support, no middlemen

Skip the hassle of waiting on hold for third-party support. With Otto Pay, you’ll have a direct line to support from the Otto team itself – Otto keeps it in-house, ensuring that you get faster, more knowledgeable assistance from the people who know your needs best.

“The support staff was great during implementation and ongoing super happy with them.”

Amber Thompson, Marketing Manager, Tiger Tails Animal Hospital