Otto AI

Less mental load. And one less login.

Otto’s AI tools are included, for free, within Flow.
Less drain on your team and pocketbook.

Otto AI

Less mental load. And one less login.

Otto’s AI tools are included, for free, within Flow. Less drain on your team and pocketbook.

Because client experience shouldn’t suffer when your team’s swamped.

Otto’s AI helps your team move faster and stay more present to make every client interaction as smooth as possible – from before the appointment, to during, and after. Because, let’s be honest, your team didn’t get into vet med to wrestle with appointment notes, decode five-screen-long message threads, or rehash phone calls. Otto’s AI suite handles the repeatable stuff so your team can do what only they can: care for patients and connect with clients.

AI tools that work with you.

Get help across the entire clinic – from calls, to appointments, to follow-ups.

AI Recap

Appointment notes that write themselves, then write back. Literally.

  • Record appointments. Get structured SOAP or templated notes without doing any typing.
  • Notes automatically write back to your PIMS—no copying, pasting, or extra clicks.
  • Built with veterinary language in mind, so there’s less clean-up and more trust.
  • Customizable templates to fit how your clinic (and each individual doctor) documents.
  • Easy to edit if you want to tweak or add nuance.
  • Keeps doctors focused on patients, not keyboards.

How veterinarians use it
You’re halfway through a busy morning. You love educating clients—but the second you start typing, the exam room goes quiet. With AI Recap, you stay in the moment and let AI do the typing. Notes are quickly formatted and synced to your PIMS nightly after you edit.

AI Suggest & Summary

Never start a client reply from scratch again.

  • AI suggests smart responses inside Otto Flow, saving brainpower.
  • Quickly summarizes long threads so you don’t have to scroll back.
  • Helps the whole team jump into convos without missing a beat.

How CSRs use it
It’s been one of those mornings. You’re juggling 12 open conversations and a full lobby. A client just messaged for the fifth time, and you’re not even sure what they’re asking anymore. AI Suggest gives you a summary and a response draft to work from—fast, clear, and already inside Otto. You’re back on track in seconds.

AI Memo

Your calls, captured and summarized.

  • Record outbound calls made through Otto.
  • AI transcribes and summarizes for easy follow-up and training.
  • Helps you close loops, track verbal commitments, and coach your team.

How practice managers use it
Your team’s juggling calls between patients, faxes, and front desk noise. AI Memo makes sure nothing gets lost. Each call is recorded, transcribed, and summarized—so there’s always clarity and a paper trail when you need it.

Follow the day. Feel the difference.

Morning

• Veterinarians walk into a full schedule, knowing AI Recap will handle notes.

• CSRs can better handle the morning chaos of visits, requests, and phone calls with AI summaries and suggestions.

• Your Practice Manager reviews yesterday’s call summaries over coffee.

Midday

• Veterinarians and Vet Techs stay hands-on with patients while Otto captures notes in the background.

• CSRs jump between messages without missing a beat.

Evening

• The whole team gets home sooner—with their notes done, their follow-ups handled, and their brains not totally fried.

Built for Busy Clinics, Not Just Tech Hype

Smart, not annoying

Our AI suggests—not replaces—your expertise.

Private and secure

All data is encrypted and PIMS-integrated.

Real support, real results

We train your team and tweak the tools to fit your flow.

Let’s make your smartest workday yet.

Otto AI isn’t about doing more. It’s about doing what matters—with less brain drain.
Want to see how it fits your clinic?

Browse All The Resources