Austin, Texas – March 11, 2025 – Otto, the only all-in-one communication platform specifically for veterinarian clinics, launched Otto Task Manager, the industry’s first automated to-do list for  veterinary practices. This innovative solution addresses a critical gap by automating task management in ways previously unavailable to the profession.

When a client of a clinic requests to chat or schedules an appointment on the clinic’s website or responds to an automated message from a clinic indicating they need something, Task Manager automatically converts them into assigned tasks, reducing the risk of missed client conversations and eliminating the need for manual tracking systems. Until now, veterinary practices have been forced to rely on messy conversation statuses, adapt generic task management solutions or rely on cumbersome manual systems, like spreadsheets and sticky notes, not tailored to their unique workflows.

“Front desk staff at veterinary clinics are juggling countless tasks while maintaining a welcoming presence,” said Zeynep Young, Otto’s Chief Executive Officer. “While task management systems exist in other industries, veterinary practices have unique needs that generic solutions don’t address. Our Task Manager is the first to be built from the ground up for the specific workflow challenges of veterinary medicine.”

Otto Task Manager is included for no additional charge in the company’s existing communication platform, Flow, to capture and organize various client interactions unique to veterinary care, including:

• Appointment requests, reschedules, and cancellations
• Medication and food refill requests
• Boarding and grooming reservations
• Medical records requests
• Virtual consultation bookings

The system then automatically assigns each task to the appropriate team member based on customizable workflows designed to match each practice’s unique operational structure.

The veterinary industry continues to face staffing challenges and increasing client expectations, making operational efficiency more critical than ever. According to a recent survey by VHMA, 25% of veterinary professionals list staff mental fatigue and staffing shortages as one of the top three things that keep them up at night. Otto Task Manager can help reduce mental fatigue thus allowing clinics to retain staff. 

Otto Task Manager is available immediately for veterinary practices in the United States and Canada. It is included in the monthly fee for Flow. 

About Otto

Otto is how modern veterinary clinics deliver big wins. We partner with veterinary clinics to put tedious tasks on autopilot so you can focus on the best parts of your job.

Otto’s client engagement platform reduces your team’s time spent on routine tasks by an average of 66%. The product helps decrease call volume while filling your schedule, reduces manual tasks while increasing client compliance, and makes your practice more sustainable while giving pet parents the best options for ongoing wellness and care.

Otto is one of the fastest-growing veterinary software companies in the country. Since 2022, more than 3,000 clinics have joined Otto, and they’re glad they did. Find out more at www.otto.vet.

Press Contact

Lisa Roberts
CMO, Otto
lisa@otto.vet
512-797-4600