Save 200 hours per month streamlining redundant tasks!
Decrease in no-shows
Increase in Rx sales
Faster Intake Process
Otto Flow is here to help you get your client communication under control. We’ll simplify those simple, cumbersome, repetitive tasks that seem to take up your entire day so you can focus on what really matters — providing pets with the best possible care.
WHY FLOW
Industry-best integrations
Otto leads the industry with superior practice information management system integrations including, Cornerstone, Neo, AVImark, eVetPractice, ezyVet, and ImproMed. We stay ahead of the curve, always maintaining the best available PIMS integrations.
Writeback to your PIMS with complete confidence that Otto will get it right.
WHY FLOW
Book Appointments in Your Sleep
Direct Booking allows your clients to easily schedule appointments directly from your website, 24/7. It integrates seamlessly with your PIMS, automatically capturing new revenue opportunities during and after hours.
In fact, clinics using Direct Booking report up to 44% of appointments made online occur after regular clinic hours, allowing them to capture revenue during off hours and reduce phone call volume.
WHY FLOW
As flexible & unique as you
Every clinic is unique and that’s a good thing. There is no one-size fits all in this industry. Don’t change what makes you great; celebrate it. Otto is built to conform to your standards of care (and not the other way around).
We meet you wherever you are, optimizing the Otto experience for what your practice needs most right now. The result is a natural and nuanced experience that fits your team purrfectly.
Create an efficient and personalized experience,
before, during and after each appointment.
Scheduling- Reminders & confirmations
- Digital forms
- Deposits
- Pre-appointment instructions
Workflow management- Automated check-in
- Text, phone, and video client
- Communication
- Team chat
Fully integrated payments- Client satisfaction surveys
- Follow-up care & telemedicine
- Self-service client portal
- Post-appointment instructions
Create an efficient and personalized experience, before, during and after each appointment.
Pre-appointment
During appointment
Post-appointment
WHY FLOW
Grow With Otto
Not ready to take on a big IT project your practice isn’t ready for? Worried about change management? We get that 100%. Everything you need, and nothing you don’t — that’s Otto. We grow with you as the practice evolves.
We’ve worked incredibly hard to deliver value out of the gate with minimum complexity. Implementation is easy and we’re on-call whenever you need support. Whenever you’re ready, turning on additional functionality is simple.
WHY FLOW
Attract the best
Emerging leaders at the best practices nationwide look for modern operations and a sustainable workweek. At the same time, the number of workforce hours available industry-wide has decreased significantly.
Pet parents and animal owners also have higher expectations than ever. Make your clinic attractive to new hires and new clients alike with a thoroughly modern and easy-to-use technology experience.
