Austin, TX – April 29th, 2025 – Otto, the modern, all-in-one veterinary client communications solution, announced today the launch of integrations with two additional practice information management systems (PIMS): Shepherd and Vetspire. These new integrations expand Otto’s footprint within the veterinary technology ecosystem, enabling more clinics to streamline their workflows and enhance client communications.

The new integrations deliver bi-directional data synchronization between Otto and both Shepherd, known for its intuitive dashboard and robust automation tools that help veterinarians “get home sooner”, and Vetspire, the intelligent cloud-based practice management platform designed to “let veterinarians be veterinarians.”

“These integrations represent our commitment to bringing best-in-class integrations to our customers that provide powerful connections between their staff and clients,” said Zeynep Young, CEO of Otto. “We’re extending the reach of our communications platform to more practices, allowing them to leverage our advanced automation and AI tools to drive loyalty and revenue for their clinic.”

Fastest Data Syncs in the Industry
Shepherd and Vetspire will have less than 5-minute syncs after integration like the rest of Otto integrations – allowing clinics to have up-to-date information in both platforms. The new integrations allow Otto to power:

• Automated appointment reminders
• Service reminders
• Text-to-pay
• Automatic sending of digital forms to clients with appointments
• AI-generated SOAP notes and call transcripts
• Prescription refill requests
• And more.

Most importantly, the integrations feature robust write-back capabilities, ensuring that client conversations, SOAP notes, completed forms, and appointment status changes synchronize back to the PIMS, creating a true single source of truth for practice data and reducing manual work for the clinic team.

Enhanced Practice Efficiency
With these integrations, veterinary practices using Shepherd or Vetspire can now access Otto’s full suite of client engagement tools and AI capabilities, including:

• Automated appointment confirmations and follow-ups
• Lapsed client re-engagement workflows
• AI-suggested responses to client messages
• Targeted email campaigns
• Client-facing website widgets
• Comprehensive client surveys

“Every aspect of Otto has integrated seamlessly into our practice and workflow,” said Linn Lockhart, Practice Manager at Christensen Animal Hospital, a clinic that uses Otto. “Our client service team members now have time to spend developing client relationships. Capturing lost clients, and all of the extra marketing features have been very easy to use and strengthen our client relationships.”

Availability
The Shepherd and Vetspire integrations are available immediately to all Otto Flow subscribers at no additional cost, continuing the company’s commitment to providing inclusive pricing for all features, including AI capabilities.

For more information about Otto and these new PIMS integrations, visit www.Otto.vet or call (800) 555-1234.

About Otto
Otto is how modern veterinary clinics deliver big wins. We partner with veterinary clinics to put tedious tasks on autopilot so you can focus on the best parts of your job.

Otto’s client engagement platform reduces your team’s time spent on routine tasks by an average of 66%. The product helps decrease call volume while filling your schedule, reduces manual tasks while increasing client compliance, and makes your practice more sustainable while giving pet parents the best options for ongoing wellness and care.

Otto is one of the fastest-growing veterinary software companies in the country. Since 2022, more than 3,000 clinics have joined Otto, and they’re glad they did. Find out more at www.otto.vet.

Press Contact

Lisa Roberts
CMO, Otto
lisa@otto.vet
512-797-4600