AUSTIN, TX – April 22, 2025 – Otto, the all-in-one veterinary client communications platform, announced today the launch of automatic write-back functionality for its AI-powered Recap feature, becoming the first company in the veterinary technology space to offer seamless AI generated SOAP note integration with practice information management systems (PIMS), including Avimark, Cornerstone, Impromed, Neo, eVetPractice, EzyVet, and Instinct. 

The new functionality is part of the suite of AI capabilities free within Otto Flow, and it allows veterinary clinics to automatically sync AI-generated SOAP notes with their PIMS overnight, eliminating the need for manual copy-pasting. It provides immediate value by significantly reducing administrative burden for veterinary professionals.

“Veterinarians spend hours daily on paperwork, staying at work late to ensure care is properly documented,” said Zeynep Young, CEO of Otto. “Our automatic write-back feature represents a breakthrough in veterinary workflow efficiency, giving practitioners more time to focus on what matters most – the animals in their care and getting home to their families.”

Recap transcribes consultations and intelligently extracts pertinent information while filtering out unrelated conversation. The system can organize the findings into the traditional medical SOAP notes format or simply a bulleted summary. And now those SOAP notes or summary can be automatically synced into the clinic’s PIMS overnight. Any edits made to notes after the nightly sync will be captured in subsequent nightly write backs.

Dr. Jennifer Quammen, Chief Veterinary Officer at Otto, an early adopter of the technology, reports: “The AI Recap notes have been transformational. I now spend significantly less time on documentation and more time engaging with pets and their owners. The quality of my notes has improved, and it’s now faster for me to edit the AI Recap notes and know they’ll be in the record tomorrow – without copying and pasting.”

Pricing and Availability

Otto is pleased to offer AI Recap, including the new write-back functionality, at no additional cost to subscribers of the company’s Flow solution. This value-added approach extends to all of Otto’s AI products, which are included free with a Flow subscription.

“We believe in providing simple, impactful solutions – including how we price,” said Young. “By including our entire suite of AI capabilities with Flow, we’re ensuring that clinics can benefit from cutting-edge technology without adding another subscription to their operational costs.”

For more information about Ottot and the new Recap write-back functionality, visit www.otto.vet/ai or call (800) 555-1234.

About Otto

Otto is how modern veterinary clinics deliver big wins. We partner with veterinary clinics to put tedious tasks on autopilot so you can focus on the best parts of your job.

Otto’s client engagement platform reduces your team’s time spent on routine tasks by an average of 66%. The product helps decrease call volume while filling your schedule, reduces manual tasks while increasing client compliance, and makes your practice more sustainable while giving pet parents the best options for ongoing wellness and care.

Otto is one of the fastest-growing veterinary software companies in the country. Since 2022, more than 3,000 clinics have joined Otto, and they’re glad they did. Find out more at www.otto.vet.

Press Contact

Lisa Roberts
CMO, Otto
lisa@otto.vet
512-797-4600