
3 Benefits of Deep PIMS Integration for Veterinary Practices
Games are won in the margins—and so are successful shifts.
Every top-performing team knows precision creates the edge. When your practice technology moves in sync with your team—from front desk to treatment area to clients at home—accuracy improves, stress drops, and focus stays where it matters most: caring for pets and their people.
Otto’s deep PIMS integration delivers that edge—working seamlessly behind the scenes to support efficient workflows, save time, and elevate the quality of care.
While others promise integration, it often leads to more clicks and confusion. Otto is different. It simply works—quietly powering your day and making all the difference.
#1: True bi-directional, nearly real-time sync
From patient SOAPs and appointment confirmations to your conversation with Ms. Doyle about the color of Corndog’s urine, the flow of information in veterinary medicine is constant and fast. When that data is siloed to certain technologies, it can lead to critical errors and slow down your team.
Otto’s true bi-directional, and nearly real-time syncing ensures your practice data is always right where you need it, automatically writing back key information (e.g., appointment status or changes, payments, and forms) into the pet’s record.
Unlike other platforms that sync once or twice daily, Otto keeps up—syncing as fast as every five minutes for updated information, less effort (e.g., no copying, pasting, or manual upload), and greater accuracy.
Otto’s deep integration is also far-reaching—compatible with trusted platforms like Avimark, Impromed, Neo, ezyVEt, and others—with more being added all the time.
#2: Detailed writebacks
In veterinary medicine, there’s a saying: If it isn’t written down, it didn’t happen. Otto takes this to heart with detailed writebacks that would make any vet school instructor proud. While other platforms record only partial information or skip key details, Otto’s effortless sync captures critical details like:
– Timestamps
– Sender names
– Message status
These small additions make a big impact, ensuring greater accountability, compliance, and peace of mind, without the busywork of manual updates, uploads, or wondering who did what and when.
#3: Automation and consistency across the entire system
True integration goes beyond a few connected features—it’s woven through every aspect of your day. Otto doesn’t just sync faster or move more data—it keeps everything working together effortlessly, without constant check-ins or manual efforts that slow you down.
With information flowing automatically in all the right directions, veterinary teams can take their hands off administrative frustrations and go hands-on where it counts.
Success is Otto-matic
There’s no depth you wouldn’t go to for your patients and clients. Otto’s deep PIMS integration helps you go further. By liberating your team from time-consuming tasks, minimizing errors, and maintaining a continuous flow of accurate, actionable information, Otto gives busy veterinary teams the time and confidence to do what they do best—at their very best.