Your Client Communication Playbook: Better Communication Starts Here

Strong client relationships aren’t built in the exam room alone—they’re built through consistent, thoughtful communication before, during, and after every visit. This free guide walks you through how to engage new clients, streamline pre-visit prep, automate reminders, and reengage lapsed pet owners—all while saving your team time.
What’s Inside:
- New Client Onboarding Checklist
- Reminder Do’s and Don’ts
- Pre-Visit Form Templates
- Lapsed Client Reengagement Scripts
- A 20-Question “Communication Checkup” Quiz
Why It Matters:
Every message you send (or don’t send) shapes the client experience. With these strategies, you’ll transform communication from a chore into a competitive advantage.
