More “Yes, we’ll be there!”
Fewer No shows.

AI makes it easy for clients to confirm appointments in their own words — and even easier for your team to manage.

Make confirmations sound like you and not a script
Automated confirmations have helped reduce no-shows — but they’ve also made the experience feel generic. Agentic Confirmations bring back natural, two-way conversation without putting the work back on your team. Clients can reply the way they actually speak. Otto handles the rest — confirming visits, flagging reschedules, and creating tasks for follow-up.

A better conversation — and a better workflow

AI makes it easy for clients to confirm appointments in their own words — and even easier for your team to manage.

STEP 1

Built for your workflows
and controls

During set up, you customize confirmations to fit your workflows – when to send, what appointments to confirm, and what AI handles and what your team takes on. It’s not a handoff, it’s a partnership — with your staff in control and your workflows untouched.

STEP 2

Start confirming

AI starts sending confirmations with natural language: “Your next appointment at Magical Vet for Spot is Friday. Please let us know if you’ll be there.” Clients can respond naturally — like “We’ll be there,” or “Can I bring our other dog too?” — and Otto knows what to do next.

STEP 3

AI confirms and sends your
team any follow-ups

AI automatically confirms or cancels the appointment in your PIMS and creates tasks for your team to follow-up to any questions, reschedules, or cancellations.

Why practice managers love it: 

  • Better client experience to build loyalty
  • Reduces burnout and lets teams focus on the work they care about
  • Fits into your clinic workflows
  • Built for vet med by a team with 10+ years of experience and trusted by 5,000+ clinics

Why CSRs and front desk staff love it: 

  • Removes extra work confirming appointments
  • Creates clear, organized tasks — so nothing gets missed
  • Clear visibility into client-AI conversations

Want to be part of the next wave of smart AI in vet med?
Agentic Confirmations is available now — and we’re rolling it out with clinics who want to reduce manual work and improve client follow-through.

Sign up to try it!