Winning with Flow: Measuring and Maximizing in 2026

2026 will reward clinics that know their numbers, and know how to act on them.

As costs rise and client expectations evolve, success is about maximizing the impact of the tools you have.

Join Otto’s Customer Success team for a practical, data-driven session focused on turning Flow into measurable growth. We’ll show you how to interpret your key metrics, identify opportunities to increase compliance and revenue, and configure Flow to support your clinic’s specific goals in the year ahead.

In this session, you’ll learn:

• 2025 performance highlights across the Otto clinic network
• Which Flow metrics matter most — and why
• How to evaluate pet parent compliance through your data
• Real-world case studies of clinics driving stronger outcomes with Customer Success
• How to fine-tune Flow to support profitability, efficiency, and team sustainability in 2026

If 2026 is about working smarter, this webinar will show you where to focus.