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“Otto’s has been incredibly responsive any time we ask for help or even when we have an idea to improve the platform’s overall functionality for us and other clinics. It’s been a truly collaborative experience, and we appreciate that.”

Hans Bernhard, DVM, Veterinarian / Holly Springs Veterinary Hospital

“Any opportunity to broaden our pet parents’ capability in providing their pets with consistent, quality care, particularly under circumstances where it would otherwise be unsafe or impossible, is an absolute win in my book.”

Kasey Witt, Greenbriar Veterinary Hospital & Luxary Pet Resort

“Very streamlined and efficient for vets. Has been hugely effective in providing care throughout the pandemic and I expect it will be a staple in our practice moving forward due to owner demand!”

Tom Wootton, DVM, Lien Animal Clinic

“The app makes it very easy and convenient to triage and consult clients while my kids are watching a movie on Saturday evenings. The extra money doesn’t hurt, either.”

Lori Cavitt, DVM, Veterinarian / Henderson Animal Care Hosptial

“We have been very happy with Otto and our clients have really embraced the technology. The platform is user-friendly and helps you keep a good detailed record of the visit.”

Duffy Jones, Practice Owner / Peachtree Hills Animal Hosptial

“I have always loved the ease of use and adaptability of the Otto platform. The new applications are even more exciting!”

Andrea Dunnings, DVM, Practice Owner / East Atlanta Animal Clinic

“Otto has been an exceptionally useful platform that allows me to have a quick consultation with both my current clients and local and regional veterinary practitioners.”

Heather Brookshire, DVM, Practice Owner / Animal Vision Center of Virginia

“Otto is a simple platform that allows my team to partake in the process, efficiently move through a consult, and give the pet owner the best experience.”

Cheryl Brocki, DVM, Vet's Best Friend

Create an efficient and personalized experience –
before, during, and after each appointment.

Learn MoreNot all appointments are the same. Otto automatically differentiates between patient and appointment types, customizes communications, and follows your clinic’s specific process. 
Learn MoreSound like yourself…not a robot. Send communications with customized language for your clinic and workflow and include your client's name, pets' name, and specific instructions depending on the appointment type and species. Done through automations so you only have to do the work once.
Learn MoreYour practice moves fast, so should your software. Read and write back forms, conversations, and payments automatically with no manual entry. Sync client data and responses, as well as payment details, within minutes so your information is not out of date for hours…or even days. 
Learn MoreOur team should feel like an extension of your team. Every member of Otto’s onboarding team has industry experience, so they speak your language. When you need support, you’re not alone.

One Platform, All Features

The Otto Flow client engagement solution saves clinics an average of 200 hours per month by automating repetitive tasks, reducing manual labor, and personalizing patient communication. Plus, all features of Otto Flow are available in the platform right away. No nickel and diming or hidden fees.

Your team can focus on delivering top-tier care that keeps you competitive with tools like:

  • Multi-channel communication: app, 2-way-texting, pet portal, website widget, email, and telemedicine
  • Digital forms
  • A suite of AI products for generating SOAP notes, call transcriptions and summaries, and more
  • Appointment/service reminders
  • Automated check-ins
  • Internal team chat
  • Seamless PIMS integration (real-time sync)

Industry-best integrations

Otto leads the industry with superior practice information management system integrations including, Cornerstone, Neo, AVImark, eVetPractice, ezyVet, ImproMed, Shepherd, Vetspire, and more. We stay ahead of the curve, always maintaining the best available PIMS integrations.

Writeback to your PIMS with complete confidence that Otto will get it right.

Why Clinics Are Choosing Otto Over Competitors:

Fast & Easy Onboarding:
“The training was fast, easy, simple. Once you get your hands on it, it just becomes so much more efficient.” — Eric Bazan, Lead Receptionist, Mission Veterinary Hospital, TX

Excellent Support:
“Otto chat has been excellent compared to Weave and Petdesk” — Jules Ciccotelli, Lead Receptionist, Edinburg Animal hospital

Save More Time:
Edinburg Animal hospital saves 45 minutes every morning with Otto just with automated confirmations – about 8-10 hours a week. Read the full success story.

Better Communication, Fuller Schedules:
“I think I’ve heard the words “I love Otto” from my team at least 10 times since we made the switch. They also are telling me that we are getting more appointment confirmations than we were with Petdesk, and our no-shows have noticeably decreased”. — Angel Denn, Practice Manager, Zebulon Animal Hospital

Faster Sync time:
Otto syncs with your Practice Management System (PIMS) in less than 5 minutes – compared to up to 24 hours with competitors – reducing scheduling errors and keeping your operations running smoothly.

Better Customization:
Otto’s customizable reminders are fully customizable, adapting to each pet’s unique needs for more personalized and efficient communication.

All-in-one Pricing:
Otto keeps things simple with transparent pricing that includes access to all the features of our powerful platform. No hidden fees, no surprise add-ons, and no yearly commitment—just one platform and one straightforward price.

“It’s great having everything integrated into one application so we’re not having to pay for multiple different services.” — Tessa Giannini, Manager at Muddy Creek