Multiply Your Success
Otto and TVC, a Partnership that Supercharges Savings, Revenue, and Efficiencies for Your Clinic
Flow, Otto’s client engagement solution, automates routine tasks, reduces manual work, and personalizes patient communication. Otto Care Membership Plans provide ways to build loyalty while giving pet parents options for payment. Together these solutions help your team save time while increasing care and compliance.
Through our exciting partnership with TVC, new clinics receive 10% off Otto Flow while unlocking powerful features to improve efficiency, profitability, and patient care.
Already a TVC Otto user? We have a treat for you as well! While you’re already benefiting from Otto, you can become eligible for the 10% discount on Flow by upgrading to Otto Care and enrolling at least 100 pets in a Care plan.
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“This platform has really given our front desk and support staff
a much easier and more manageable workflow.”
Dr. M. Duffy Jones, Peachtree Hills Animal Hospital, Atlanta
Deliver More Care with Less Stress
Otto Flow saves clinics an average of 200 hours per month by automating repetitive tasks and reducing staff burnout. Your team can focus on delivering top-tier care that keeps you competitive with tools like:
- Multi-channel communication: app, 2-way-texting, pet portal, website widget, email, and telemedicine
- Digital forms
- Appointment/service reminders
- Automated check-ins
- Internal team chat
- Seamless PIMS integration (real-time sync)
“Otto has made everything that much easier. It’s making my day-to-day
tasks smoother with minimal effort.”
Abigail Fulton, Receptionist & Vet Assistant at Rolling Hills
Grow Your Pawfits with Smart Tools
The powerful combination of Otto Flow and Care not only boosts your clinic’s profitability but also cuts costs, helping you stay competitive against other hospitals and groups. Otto Care memberships offer customizable wellness plans that drive repeat business, elevate the quality of care, and remove financial barriers to treatment. By encouraging repeat visits and providing flexibility to tailor care plans to individual needs, Otto Care helps your clinic grow and stay competitive while improving the health outcomes of your patients. Key tools that make this possible include:
- Email marketing & mass campaigns
- Pre-appointment reminders
- Lapsed client automation
- Direct booking
- Financial reports
Muddy Creek Clinic generated $1,063,920 in revenue with timely service reminders.
“I have noticed a lot of my clients are doing further diagnostics
now that they have the Care memberships.”
Katelynn Lassiter, Practice Manager at Curry Ford Animal Hospital
Otto Care members generate 117% more revenue and make 55% more visits annually than non-members.
Enhancing Experiences, Strengthening Loyalty
Otto simplifies the pet parent experience, improving satisfaction, loyalty, and pet care through features that help independent clinics remain competitive, such as:
- Prescription refill requests
- 24/7 online booking
- Appointment reminders
- Pet ID for vaccine records & appointments
“The training was fast, easy, and simple.”
Eric Bazan, Lead Receptionist, Mission Veterinary Hospital, TX
